Before you can fix your content, you need to understand what’s wrong with it, why, and how you can fix it. Scratchcat can help you do that. When it comes to content problems, we’ve seen and fixed them all:
- Bad labels and mysterious navigation
- Out-of-date and irrelevant information
- Inconsistent messages
- Information gaps
- Dense, unreadable blocks of text
- Inaccessible legacy documents on intranets and websites
- Information silos
- Inefficient publishing processes
- Unclear ownership and inadequate management
We’ll assess the strengths and weaknesses of your content, determine what you and the people who use it need from your content, outline your options for making your content serve you better, and help you identify the strategies you need in place to make sure it continues to serve you.