An intranet is a strategic business tool for organizational effectiveness. A good intranet can improve employees’ access to business content, increase workplace productivity, encourage communication and collaboration among employees, and help the organization control costs.
An intranet can also be a huge source of frustration:
- For employees who can’t find the information they need or find information they can’t use.
- For subject matter experts and writers who struggle to develop content for the intranet, can’t keep the existing content current, and can’t figure out where to put new content.
- For senior managers trying to leverage opportunities the intranet offers or manage and evaluate the intranet.
Scratchcat can help you align your intranet with your business plans and your employees’ needs by providing:
- strategic intranet planning
- content audits and heuristic assessments
- usability and acceptance testing
- workflow analysis
- information models
- information architecture plans
- interface layout and navigation plans
- content migration plans
- content (product and service, policy and procedure, process, forms, etc.)
- content standards and processes
How we work
Depending on your need, we…
- Analyze your business challenges and goals and your employees’ content needs.
- Establish measures of success for your intranet.
- Model your high-value business content.
- Develop your intranet information architecture, layout, and navigation plans.
- Work with you to establish the standards and processes you need to plan, develop, and manage your intranet.
- Establish requirements for the technology you need to make the job easier.
- Help you implement and evaluate your intranet. (We can develop or redevelop content for you or work with the teams responsible for developing your content.)
Initial consultations are free.