Most organizations today struggle to get the right information to the right people on time and then struggle to keep that information current and consistent with other information across the organization. These struggles require sound content management—standards and processes for creating, using, reusing, and managing content throughout its lifetime to achieve certain business benefits.

Scratchcat has the expertise to design and deliver the content management solution you need for your business:

  • usability and acceptance testing
  • content audits and heuristic assessments
  • workflow analysis
  • information models
  • information architecture plans
  • interface layout and navigation plans
  • content standards and processes

How we work

We…

  1. Analyze your business challenges and goals and your users’ content needs.
  2. Help you determine and assess your high-value content.
  3. Establish measures of success for your content management solution.
  4. Work with you to establish the standards and processes you need to create, review and approve, translate, publish, maintain, and/or retire your content.
  5. Establish requirements for any technology you might need to make the job easier.
  6. Help you implement and evaluate your content management solution.

Initial consultations are free.